How to make booking through Bertamasya Indonesia website?

Booking your adventure through Bertamasya Indonesia is designed to be smooth and intuitive. Whether you’re exploring hidden beaches or arranging transport across Indonesia cities and archipelago, this is the step-by-step guidance of how to make a booking through the website of Bertamasya Indonesia. With integrated WhatsApp support and local operator contact, you’ll enjoy a personalized and hassle-free experience from start to finish.

Product Archive

The product archive page, contains all listed tour and activity all around Indonesia cities and archipelago. Below is the step-by-step instructions how to filter and search product at the product archive.

1.Logo: of Bertamasya Indonesia brand

Logo of the company, it’s a rectangle with pink background and white text

2. Primary Menu:

From this menu you can navigate the website. This menu will be shown in the top, everywhere and whenever you access this website. It contains mainly 4 items;

• Home: This menu will set you back to the home url of the website.
• Activities: This menu contains the essential navigation for the activities and tours of the website.
• Blog: Contains the collections of articles, information, tips, destinations, travel story, itinerary plan, etc.
• My Account: Contains the customers information details, includes profile, orders, wish list, etc.

3. My Account and Cart:

Cart button navigates you the active cart. This website support only 1 active cart, once you add another product to cart, it will remove previous cart item.

4. Filter and Search:

From this tab, you can do filtering and searching for all the activities and tours in the website. It consists of mainly 6 items;

Search product:

You can type here the activity and tour name and it will navigate you to the relevant activities and tours.

All services:

Type of services available in this website, mainly it consists of;

• Private tour package
• Sharing group trip
• Private transfer services
• Transport charter
• Tickets and Vouchers

All destinations:

Contains cities and islands name in Indonesia. This will navigate you to the relevant tours and activities grouped by the selected city.

All durations:

Contains duration of tours and activities. This will navigate you the relevant filter of tours and activities grouped by the duration.

All activities:

Contains all type of activities of the tours. This will navigate you to the relevant filter of tours and activities grouped by a type of activity.

All category:

Contains categories of activities and tours. This will navigate you to the relevant activities and tours filtered by category.

Price filter:

Filter the activities and tour products by the price.

5. Product Archive:

Contains all activities and tours are listed in this website. Each product in this list contains 5 information items;

• Add to Wishlist button: You can click this button to save this product into your wish list.
• Duration: Show you the duration of the activity or tour.
• Product title: The name of the activity and tour product.
• Price rate: Show you the price information of the activity and tour product.
• Explore button: This button navigates you to product details.

6. Product Archive navigation:

Stated on a page number.

7. Banner of Sign in and Registration:

Consists of 2 buttons; Sign in button and Register button

8. Logo and Short Information

about Bertamasya Indonesia

9. About us column:

Consists of several links which inform you more about this company.

10. Contact column:

Show you the available contact information channel to reach this company customer services.

11. Newsletter column:

Contains email address input to subscribe the newsletter and other information update of the company, activities and tours information all around Indonesia cities and archipelago.

Product Details

This page generally informs you the details of the product, booking form, filters and search etc.

1.Product title/name:

The title of tour or activity

2. Add to Wishlist button:

You can add this product to your Wishlist by clicking this button.

3. Product Feature:

Contains featuring information of this product. Mainly consist of 4 items;

• Product type: The type of product, you can do filtering this product on the Product services type filter.
• Schedule: Show you the departure schedule of this product.
• Confirmation: Show you that booking confirmation on this product is instantly confirmed.
• E-Ticket: Show you the information about paperless E-Ticket, it will be sent to you along with the email booking confirmation.

4. Price rate:

Contains price rate information of this product from the lowest to the highest price.

5. Description:

Details information of the tour or activity product, includes the description of the product, inclusion and exclusion, tour plan/itinerary, product information, place to visit, what to bring, things you need to know, optional extra services, international ticket information (if any), high seasons of this tour and activity.

6. Booking form – Check in date:

The input field of the departure date of this tour and activity product.

7. Booking form – Guests:

The input field of guest number who will join this activity.

8. Booking form – International ticket input field:

The input field of the additional ticket number of international traveler. If you’re non-Indonesian citizen, you have to fill this input field.

9. Booking form – Optional Extra Services input field:

This input fields are optional; you can add it into your booking or just skip it for basic tour and activity service.

10. Booking form – Booking Now button:

After you have filled all the booking information input fields, you can continue pressing this button to redirect you to the cart page.

11. Price Rates:

This column shows you the price rates information details of this tour activity.

12. Reviews column:

If you have done the tour, whether you have good experience or bad experiences, you can share it through this Reviews column, so another traveler can read it.

13. Filter and Search column:

You can also do filtering and searching an activities and tours through this column.

14. Customer Services column:

You can easily contact Bertamasya Indonesia using available customer service channel in this column.

15. You may like column:

Other tours and activities recommendations for you.

Cart page

This page contains the summary of your booking information: Product name, departure date information, price information, extra service information, total price and a button to continue to checkout page.

Checkout page

The checkout page mainly contains 3 items;

Checkout page – Billing information:

This section contains all necessary input fields for billing information, mainly consists of;

• First name: The input field for the customer’s first name.
• Last name: The input field for the customer’s last name.
• Country/Region: The input field of the customer’s country.
• Phone number: The input field of the customer’s phone number.
• Booking note: The input field of the customer’s booking note.
• Departure time: The input field of the departure time of the tour or activity.
• Traveler list & nationality: The input field of the traveler list name and each nationality.
• Pick up address: The input field of the pick up address of the customer.
• Drop off address: The input field of the drop off address of the customer.

Checkout page – Order details:

Contains the booking summary, includes the product name, the quantity/the number of guests, optional extra services, price information, total price information etc.

Checkout page – Payment information:

Contains all available payment channel, you can choose it according to your preferences. Don’t forget to check agreement for the Term and Conditions before you continue to make payment.

Thank you page

This page contains mainly 5 information items;

1. Booking confirmation statement: Contains a confirmation statement which informs customers that their booking was received.
2. Product details: Contains product detail and booking information.
3. Order details: Contains the product details and the price information.
4. Customer information: Contains customer’s name and email.
5. Bank account details: This information will be shown to you only if the customers chose bank transfer payment channel.

Booking Confirmation

Booking email confirmation is automatically generated and sent to the customers email once they have completed booking and payment, the email confirmation mainly contains all necessary information about the booking details, product information, price information, billing information, e-Ticket attachment, etc.

1. Email sender: This email is automatically generated by the booking system of Bertamasya Indonesia, the sender email is booking mail.
2. Product details: Contains Thank you statement and the booking details.
3. Order information: Contains order information and the price information.
4. Billing information: Contains billing address information of the customer.
5. Contact column: Contains available contact information to reach Bertamasya Indonesia.
6. E-TICKET ATTACHMENT: PDF E-Ticket, contains all information about booking information, product details, traveler list name and important instructions for customers, etc. This E-Ticket will be attached to the email booking confirmation.
7. This the E-Ticket Sample you will receive in the customer email booking confirmation.