If the information you are looking for is not available in this section, please refer to our general
FAQs and
Terms and Conditions for further details regarding policies, booking requirements, travel information, and other important guidelines.
Is this tour suitable for children and seniors?
Absolutely. This tour is designed to be safe and enjoyable for all ages, including children and senior travelers.
Is this tour beginner-friendly for snorkeling and diving?
Yes, both snorkeling and discovery diving are beginner-friendly. Our certified guides will assist and ensure your safety during all water activities.
Can I join the snorkeling activity if I can’t swim?
Yes, non-swimmers can still enjoy snorkeling with life jackets and close supervision from our experienced guides.
Can I request non-seafood meals during the tour?
Yes, we can accommodate dietary requests. Please inform us in advance if you prefer non-seafood meals or have specific food restrictions.
Can I add a diving package to my tour?
Yes, optional diving packages are available and can be added during the booking process. Simply select your preferred diving option during checkout.
Do I need a diving license to join the diving activity?
Yes, a valid diving license is required for certified diving activities. All dives are guided by professional dive masters to ensure safety and comfort.
How do I pay the entrance ticket fee for foreign tourists?
The entrance ticket fee for foreign tourists is not included in the package price and must be paid separately per day during your stay. Please add the fee during booking.
How do I know if my travel dates fall in the low or high season?
Please contact our customer service team to confirm whether your selected travel dates fall within the low season or high season pricing period.
Is there any ATM or local bank in Wakatobi?
Yes, there are several ATMs and local banks available in Wakatobi, especially on Wangi-Wangi Island. However, international card support and money exchange services may be limited, so we strongly recommend bringing sufficient cash in Indonesian Rupiah before arrival.
What is the best time to visit Wakatobi?
Wakatobi can be visited year-round, but the best weather and sea conditions are generally between March and November with calmer waters and clearer visibility.
What should I bring during the tour?
We recommend bringing sunscreen, swimwear, dry bags, personal medication, snorkeling equipment if preferred, comfortable clothing, and cash for personal expenses.
Is airport pickup included in the package?
Yes, airport pickup and drop-off services are included according to the itinerary and selected package arrangements.
Will I have internet or mobile signal during the trip?
Mobile signal and internet connection are available in some areas, but may be limited or unstable on smaller islands and remote locations.
Are snorkeling equipment included?
Yes, standard snorkeling equipment is included for participants joining the snorkeling activities unless stated otherwise in the package details.
Can I customize the itinerary?
Private and customized arrangements may be available depending on availability and operational conditions. Please contact us before booking for special requests.
Is travel insurance included in the package?
Travel insurance is generally not included unless specifically stated in the package inclusions. Participants are encouraged to arrange personal travel insurance independently.
Are there electricity and charging facilities on the islands?
Yes, electricity is available in most accommodations and islands included in the itinerary, although power availability may vary in remote areas.
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