Lombok Private Transfer Service – Mataram to Sembalun

• Booking is required at the latest 1 day before departure date.
• If you're traveling with a large amount of luggage, we recommend you to spare two seats unoccupied to ensure a spacious and comfortable ride.
• Please detail all necessary information of your pick up location, complete address of the hotel, flight number and arrival time etc.

How long does the journey from Mataram to Sembalun take?
The trip usually takes around 3–4 hours depending on traffic, weather, and your exact pick-up or drop-off location.

Are hotel pick-up and drop-off included?
Yes, hotel, villa, homestay, and other accommodation pick-up and drop-off within the service area are included.

Is this transfer service private or shared?
This is a private transfer service, so the vehicle is reserved only for you and your group without sharing with other passengers.

Can I request an early morning or late-night transfer?
Yes, flexible departure times are available, including early morning and late-night transfers based on your travel schedule.

Is the transfer suitable for Mount Rinjani hikers?
Yes, this service is popular among travelers and hikers going to or returning from the Mount Rinjani trekking area in Sembalun.

Can the driver stop for photos or short breaks during the trip?
Yes, short stops for photos, rest breaks, or snacks can usually be arranged upon request during the journey.

Can I choose my own pick-up time?
Yes, you can select your preferred pick-up time during the checkout process to match your travel schedule and convenience.

Can I bring luggage and trekking equipment?
Yes, standard luggage and trekking bags are allowed and drivers can assist with loading and unloading.

Is the transfer safe for families with children?
Yes, the service is suitable for families, couples, and groups looking for a comfortable and safe trip across Lombok.

Will the driver wait if my schedule changes slightly?
Yes, reasonable waiting time and schedule adjustments can usually be accommodated with prior communication.

Why choose a private transfer instead of public transportation?
Private transfers offer more comfort, flexibility, privacy, and direct travel without multiple stops or changing vehicles.