If the information you are looking for is not available in this section, please refer to our general
FAQs and
Terms and Conditions for further details regarding policies, booking requirements, travel information, and other important guidelines.
Where does the tour pick up and end?
Pick-up and drop-off are flexible anywhere within Makassar city limits, including your hotel, Sultan Hasanuddin International Airport, or the harbor.
Is there a minimum number of participants?
Yes, standard private tour bookings require a minimum of 2 adults.
Is this tour suitable for non-Indonesian passport holders?
Yes, though non-Indonesian ID/KTP holders are subject to an additional international tourist ticket fee required by local attraction sites.
Why are international tickets charged separately from the base tour price?
The base tour package includes standard domestic admission fees, so the international surcharge is added separately during booking to accommodate non-KTP cardholders transparently.
Do foreign children need to pay the additional international tourist ticket fee?
Yes, non-Indonesian children aged 2–5 years old are subject to the same standard international tourist entrance fee as adults.
What is the physical activity level for this trip?
The tour involves light-to-moderate physical activity, including stepping in and out of small wooden boats, navigating limestone paths, and walking through village trails.
What happens if it rains on the day of the tour?
The tour operates in most weather conditions, but heavy rainfall or high river water levels may briefly pause boat operations for safety, so bringing a light rain poncho is recommended.
Are credit cards or digital payments accepted during the tour?
Most small local vendors, snack stalls, and boatmen in rural Kampung Berua do not accept cards, making local cash (Indonesian Rupiah) necessary.
How will I get in touch with my driver or guide on the day of the tour?
After your booking is confirmed, you will receive the name and direct contact details of your assigned tour officer or driver at least 1 day before departure.
Is food or lunch included in the base package price?
Lunch is not included in the basic package, but you can choose an optional local meal add-on during booking or purchase traditional meals along the way using cash.
Can the itinerary schedule be customized or adjusted on the spot?
As a private tour, timing at each stop offers flexibility, though major route changes or delay adjustments remain subject to traffic and site opening hours.
Are children allowed on this tour?
Yes, children of all ages are welcome, with kids aged 2–5 covered under child pricing and children aged 5 and older booked at standard pricing.
Is an English-speaking guide provided automatically?
The basic package includes a professional driver, while a dedicated English-speaking tour guide can be requested as an optional add-on during booking.
What kind of boat is used for the Pute River cruise?
You will travel on a traditional motorized wooden boat operated by experienced local boatmen native to the karst valley.
Is the tour accessible for guests with wheelchairs or mobility issues?
Due to uneven terrain, stone steps at cave entrances, and boarding small wooden boats without ramps, this tour is unfortunately not wheelchair accessible.
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